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ID Wholesaler Reviews & Customer Testimonials

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ID Wholesaler A+ BBB

- Hope, Designs by Hope Yoder, Inc.

 

 

 

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Expert Advice

“ID Wholesaler is a top-notch company, with great customer service. Whether I’m speaking to a rep over the phone or by email, I always get great service. They are very knowledgeable and I would highly recommend them. The ID products we have purchased from ID Wholesaler are high quality, and we are very satisfied with them.”

- Steve, review submitted via Trust Pilot

“I have had a great experience with this company! In an environment where customer service seems to be a lost art this company nails it. Mat has been on top of every single order I’ve placed and has even made suggestions based on my orders to maintain warranties. Well done!”

- Dave, review submitted via Trust Pilot

“Ordering made easy. I am not that experienced with this order process, and I was very impressed with how simple and straightforward everything was. Robin was extremely helpful, and I am happy that when I need to reorder, I will not dread doing so. Thanks!”

- Alexandra, review submitted via Trust Pilot

“Dependable, reliable, trustworthy, funny and friendly. Absolutely will not go to any other business but ID Wholesaler for any of my needs.”

- Ray B, review submitted via Trust Pilot

“Awesome service by Mike. I think that Mike did an excellent job offering a better product than we normally ordered and went out of his way to answer all my questions.”

- Cindy, review submitted via Trust Pilot

“ID Wholesaler is a great company. My contact at ID Wholesaler, Dave, is very courteous and knowledgeable about the products, and he is extremely helpful. It is always a pleasure to do business with ID Wholesaler!”

- ckutch, review submitted via ResellerRatings

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Customer Service

“Wow… talk about customer service! You would have thought I had placed a million dollar order. Wow, do these people know everything about customer service. And the way my order was packaged… top notch. I think I’ll place another order (even though I don’t need anything) just to enjoy the experience again.”

- Gregory, review submitted via Trust Pilot

“Great Customer Service. I have always had excellent service from ID Wholesaler. Not only do I get quick and efficient service, I deal with a specific company rep who is designated to my acct. They are helpful and informative, and not only do they assist me in placing my order, they follow up to ensure I have received it in a timely fashion. I enjoy doing business with them and would highly recommend them to others. THANK YOU for taking such good care of us!”

- Kathy, review submitted via Trust Pilot

“Great service. Always a great experience when I call ID Wholesaler! Friendly, knowledgeable and extremely helpful!!”

- Jeff, review submitted via Trust Pilot

“The staff are super friendly and will do a quick follow up on online orders before processing if you are purchasing non-refundable items. They ask helpful questions to make sure you didn’t miss anything and process things quickly. Sales calls are infrequent, friendly, and unimposing which is refreshing when you’re a person who gets them regularly.”

- Kate, review submitted via Trust Pilot

“I put in the order for our company’s identification badge supply needs. Since we put in our first set of supplies, it has always been a pleasure to deal with ID Wholesaler. Our sales representative does an excellent job in making sure we get what we need, when we need it and does not try to push products on us that we do not require. I would recommend ID Wholesaler for anyone who has a need for identification badge equipment and consumables.”

- Tony B, review submitted via Trust Pilot

“Excellent, no fail service. I really feel that ID Wholesaler has my back. They are quick, dependable and knowledgeable about their products. If there are discrepancies, they quickly handle them and that is important to me. It saves time and gives me confidence in knowing that they will follow through and that my business is important to them.”

- Theresa, review submitted via Trust Pilot

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Easy-to-Use Website

“Every step of the process with ID Wholesaler was easy and efficient. I found the products I needed, checked out, and received them within the quoted delivery time (at the early end!). I really appreciated being able to track my order via UPS. Ryan has been an excellent point of contact with the company. Very attentive and helpful. I will absolutely use them in the future.”

- Kathleen, review submitted via Trust Pilot

“The site is easy to navigate. I love that I can find what I am looking for and order it in a very short time. The speed of delivery is great too!”

- Faith, review submitted via Trust Pilot

“Online ordering was very easy. The day after I ordered, I received a follow-up call and email from one of the customer service representatives. He was very courteous and professional. I received my order within days. I am very pleased with the product.”

- Lisset, review submitted via Trust Pilot

“The website is easy to use and navigate, always have what I need in stock and delivery is prompt on time. It is very easy to track orders.”

- David, review submitted via Trust Pilot

“The website was easy to navigate and user friendly. The item I ordered was a reasonable price. Shipping was reasonable also. Package arrived timely and in excellent condition.”

- Heather, review submitted via Trust Pilot

“Ordering from ID Wholesaler was a fast, easy and no hassle experience. Would definitely order from them again.”

- dlong-316, review submitted via ResellerRatings

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Speedy Delivery

“Quick and simple. Products came in very quickly – two days after I ordered them with free ground shipping! And it immediately notified me when part of my order was backordered. Perfect notification system!”

- Logan, review submitted via Trust Pilot

“Wow that was fast! I appreciate the great service and the delivery time will keep me coming back.”

- Theresa, review submitted via ResellerRatings

“The whole experience was positive. The order arrived before I expected it!”

- Eileen, review submitted via Trust Pilot

“Easy site to use, as a Purchasing Manager I am on a lot of sites each day. I logged in and found what I wanted and the items I ordered were at my back door. Ok it may have been a few days but it was fast and painless.”

- Purchasing, review submitted via Trust Pilot

“Easy ordering, quick delivery, reasonable pricing. This was an excellent experience. I would recommend this company to anyone.”

- Frances, review submitted via Trust Pilot

“Great service, wonderful products! Order arrived quickly and correct. Thank you!”

- damitchell, review submitted via ResellerRatings

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Low Pricing

“ID Wholesaler is a great business partner. They are responsive to my needs, price competitive and in many cases they offer lower pricing than other vendors. I have used them for 5+ years and have nothing negative to say. Their service and personnel are great.”

- Juliann, review submitted via Trust Pilot

“I would recommend them to anyone who wants to purchase ID items at a fraction of the cost and get them fast.”

- Troi, review submitted via Trust Pilot

“Great experience ordering. Love the sale prices.”

- Margaret, review submitted via Trust Pilot

“I found a cheaper price somewhere else. I like doing business with these guys and they matched the price. That’s customer service. Zach was a great help.”

- Brad, review submitted via Trust Pilot

“ID Wholesaler has so many great products for our business. A friend referred me to their website and was amazed at what great prices they have compared to other companies. Will refer them to friends and definitely continue doing business with ID Wholesaler.”

- Christie, review submitted via Trust Pilot

“I compared, they had the best price, and we received shipment very quickly.”

- Lisa, review submitted via ResellerRatings

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Attentive Account Managers

“I have been working with ID Wholesaler now, for quite some time. We have purchased equipment, parts and materials from them. I have only worked with one rep (Adam S) the entire time and could not be more delighted by him and his fantastic customer service. Always polite, courteous and knowledgeable. If he is unsure of something I am asking about, he put me in touch with a person that can get me that information. Always very helpful! Excellent company, staff, equipment and service!”

- Michael, review submitted via Trust Pilot

“Completely delighted with the service and follow up. Zack answered all my questions about the product I was ordering. When I was doubtful that I hadn’t described what I needed, he made me feel comfortable that I could return the product if it wasn’t exactly what I was looking for. As it turned out, it was much better quality than I expected and 1/2 the cost I had been paying with another company. Bravo.”

- Chrissie, review submitted via Trust Pilot

“Long live great customer service! My sales rep Tom, is not only courteous, but efficient. In these days where continuity of customer service has become laxed, possibly due to inefficient electronic animations, it is good to have a flesh and blood being who stays on top of your needs in running your office equipment. One who doesn’t mind keeping a reminder to give you a phone call amidst your busy schedule, a call that does not come as a typical ‘fishing for sales’, but is right on time and you are ‘happy they called’. It’s like they are an extended part of your operations. Now this is customer service.”

- Rahsmariah, review submitted via Trust Pilot

“Excellent company, outstanding service and speedy delivery. I greatly appreciate Blair’s ability to provide me excellent service. He was able to accommodate my request and give me the exact product we were looking for. Thank you Blair.”

- Jennifer, review submitted via Trust Pilot

“I’ve been a customer for several years (about 6 or so) and I’ve had Stephen B. as my contact person from day one. I just placed the first of several orders for this month with Stephen and we had a pleasant conversation throughout the process. I shared with Stephen and I want “Management” to know too. When I meet with my potential clients or existing clients and I get asked a question that’s a little beyond my scope of knowledge, I have confidence in my answers because I know that IDW and Stephen are behind me. I have been double side printing of ID Badges for years… printing one side then turning the badge over and printing the second side. I have a job lined for this summer that requires double sided printing in a timely manner. I sent Stephen an email asking about upgrading my current printer to allow for double sided printing. His response came back early this morning, and of course, the reply is YES you can. So I have. Thanks IDW and Stephen.”

- Bill, President of ShipsbyBick, Inc.

“The person I spoke with on chat, Beth, was extremely helpful, polite and easy to work with. She connected me with our sales rep, Mark, who was awesome to work with. Mark found everything we needed and got our order set up and the product was delivered very quickly. I am 110% satisfied with the service I received.”

- Pguser, review submitted via ResellerRatings

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ID Wholesaler is rated

''Justin was excellent! Knowledgeable, friendly, professional and courteous!''

– Barbara, University of Kentucky