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ID Wholesaler Privacy & Use Policy

We realize that customers are concerned about how the information they provide online will be used. We are committed to protecting your privacy and will use the information we collect about you to process your order and provide a more personalized shopping experience.

We NEVER sell or rent your personal information.


Purchases at ID Wholesaler are Secure
When we request personal information from you (e.g., name, address, phone number, credit card number, etc.), it is done over our secure servers. We use industry standard technology to protect confidential information – 128 bit SSL (Secured Socket Layer) – an advanced encryption technology that makes personal information unreadable as it travels over the Internet.  Credit card information is electronically shredded after processing and no credit card information is ever stored by IDW, LLC.


Fraud Prevention
Due to the rise in online credit card fraud - and in particular - fraud associated with the purchase of certain types of ID card hardware and supplies, ID Wholesaler has instituted a rigorous authentication process in conjunction with the sale of card-making equipment. 

This policy is in place to protect you and protect us. The procedure is random in nature (think airport security line) and validates the person/organization making the purchase against the presented credit card. If you are chosen for authentication and verification, you may be asked for certain personal information - the information we ask for is used exclusively to identify you, it is not used for any other purpose, nor is it shared with any agency, person or entity outside of ID Wholesaler.

ID Wholesaler's credit card authentication is typically a one-time authentication per customer and has proven invaluable in reducing online credit card fraud (aka, keeping our prices as low as possible), as well as helping to mitigate any illegitimate uses of ID card producing equipment. 

We thank you in advance for your cooperation with our verification process - without it, it would not be possible to accept credit cards as payment.  If you have any questions or comments about this process, please contact your ID Wholesaler Account Manager.


Use/Ownership of this Website
This website is owned and operated by ID Wholesaler (IDW, LLC). All of the content featured or displayed on this website, including, but not limited to, text, graphics, photographs images, moving images, sound, illustrations and software ("Content"), is owned by IDW, LLC, its licensors and its content providers.


All elements of IDW, LLC websites, including, but not limited to, the general design and the content, are protected by trade dress, copyright, moral rights, trademark and other laws relating to intellectual property rights. Except as explicitly permitted under this or another agreement with IDW, LLC, no portion or element of this website or its content may be copied or retransmitted via any means and this website, its content and all related rights shall remain the exclusive property of IDW, LLC unless otherwise expressly agreed in writing. You do not acquire any ownership rights by downloading and/or copying any of our product listings, descriptions, or prices. Furthermore, you may not frame or utilize framing techniques to enclose any trademark, logo, or copyrighted material from the site or use any meta tags or any other colored/hidden text utilizing our content, names or trademarks. You shall indemnify IDW, LLC, its affiliates and licensors against any losses, expenses, costs or damages incurred by any or all of them as a result of your breach of the terms of this Agreement or your unauthorized use of the content and related rights.


Information Collection and Usage
When you place an order, we ask you to provide information to complete and fill the order by filling out and submitting an on-line form. This information includes your name, mailing address, e-mail address and credit card information. All information regarding our on-line customers is stored on a highly secured server that is not accessible through the Internet.

To continuously assess the value of our online shopping experience, we may track the way customers use our site; however, this information is analyzed only in the aggregate and not at the individual level.

ID Wholesaler has a strong commitment to provide excellent customer service. To this end, the information you provide us will help us tailor our communications and product offerings so that you receive more of what you want and less of what you do not want when shopping with us.

From time to time, we may notify you of special offers and/or send you online information that may be of interest to you based on information you have given us and your buying history at ID Wholesaler. ID Wholesaler, (including its subsidiaries) from time to time may also provide names, addresses or e-mail addresses to strategic partners who have information, products or services that may be of interest to you. You may opt out of these emails at any time.

You may elect not to receive promotional offers from or through us at any time by writing to us at ID Wholesaler, 18640 Lake Drive East, Chanhassen, MN 55317 – Attn: Legal Department.  You may also opt-out of all future email promotions by selecting the 'Unsubscribe' link evident at the bottom of our promotional emails.


Children's Online Policy
ID Wholesaler is committed to the preservation of online privacy for all of its website visitors, including children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. ID Wholesaler sells products intended for purchase by adults. If you make a purchase on ID Wholesaler, you are representing that you are an adult. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using ID Wholesaler.


Indemnity
We take great effort to ensure the accuracy of all documents, photos, pricing, specifications, etc., on this website.  Due to many factors such as manufacturer errors, revisions, model changes/upgrades, photo errors, pricing innacuracies, etc.,  we cannot guarantee the accuracy of pricing, specifications, model (changes) for products that are represented on this website.  You agree to this by using www.IDWholesaler.com. You further agree to hold ID Wholesaler, its principals and representatives harmless against any claims, losses or costs resulting in the use of this website or products purchased from ID Wholesaler or any of our affiliates. You agree that there may be delays, inaccuracies and/or other problems with the information, products or services contained in or promoted by this website. ID Wholesaler shall not be held liable for any damages as a result of the use or non-use of any component of this website.


Cookies
ID Wholesaler uses cookies to track new visitors to our site and recognize past customers so that we may present more personalized content. Cookies help make it easier for you to use our site, and they help us provide you with the information you need - when and where you need it. Cookies are never used to store sensitive information such as your name, address, password and/or credit card number. We do not know who you are unless you provided that information voluntarily. If you would like to place an order, but object to or are otherwise unable to use cookies, please feel call our toll free number: 1-800-321-4405.


Other
In an effort to provide you with superior customer service throughout your transaction, we may require your phone number when registering or completing your sale. Having your phone number will allow us to contact you in case we need to speak to you about your order to correct or complete inaccurate information.  Please know that we do not ever sell your phone number information.

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