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Our Commitment to You

We value your business and are only satisfied when you are!  Our 5 Promises to you, our customer, as well as our Low Price Guarantee are below.

The ID Wholesaler Promise

	Low Price Guarantee: You always pay the lowest price with ID Wholesaler. If you find the same product advertised at a lower price by any ID retailer within 14 days of your purchase from us, we'll give you the difference back PLUS 10% of that difference. Low price guarantee.
	Expert Advice: Our factory-trained ID Specialists have an average of over 7 years of ID industry experience. When you call ID Wholesaler you can be assured that we can answer your ID questions and suggest the best solution for your organization.
	Live Help: Your call to ID Wholesaler at (800) 321-4405 x2 will be answered by a live person who is eager to assist you. If you leave a voice mail, an ID Specialist will call you back within 60 minutes (8:00am – 5:00pm CT). If you click on our industry-first 'Live Help' button, one of our ID Specialists will assist you within 60 seconds.
	Free Phone Support: Simply said–it's free! ID Wholesaler offers toll-free technical support on every item we sell. To reach our factory-trained technical support team, please call (800) 321-4405 x5. Someone will assist you immediately or return your call within 2 hours.
	Management Accountability: We promise a friendly, efficient and cost-saving experience every time you visit www.IDWholesaler.com.  If you are not completely satisfied, please contact one of the following managers directly: Steve Klocke Sales Manager Almi Hernandez Customer Service Manager

Low Price Guarantee

It's simple–we will not be undersold!

We scour the internet every day to ensure you're getting the lowest possible pricing on every ID card printer, ID system, ID software, supplies and accessories item.

What is our price match policy?

If you find a lower 'out the door' price on any of our products from any verifiable website or retailer, we will beat it. 'Out the door' is the actual product price plus any shipment costs.

You will be asked to provide the competitor's quotation via fax or email, or provide a URL where our Low Price Guarantee team can verify pricing.

If you purchase from us and subsequently find a lower price on that exact item within 14 calendar days, we will refund the difference PLUS 10% of that difference.

Please note: Our Low Price Guarantee cannot be combined with any current special offers or promotions. Also, price-matched orders totaling under $100 may not qualify for ID Wholesaler's Free UPS Ground Shipping offer. Please refer to the 'out the door' price match policy above.

Please contact us at (800) 321-4405 x2, or via email at sales@IDWholesaler.com.

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