Printers & Systems

“Data Option Error” on the IDP Smart-70 Printer

If you own an IDP Smart-70 ID card printer and are seeing "Data Option Err" displayed on the LCD screen (like the image below), chances are you have an issue that's being caused by an incorrectly configured printer driver: Configuration Error with the Smart-70 Printer Possible Reasons for Error Message Reason #1. The Smart-70's flipper module was removed from the combination, but the template you are using is a double-sided document. The result will be a data option error. TO RESOLVE:  Set your template to print one page. Reason #2. The Smart-70's printer driver was set to print both sides, but there is no flipper (or the flipper has been removed) in your configuration. TO RESOLVE:  You can correct this by accessing your printing preferences in the "Devices and Printers" menu. Select the "Printing" tab, and set the sides option to "Top." Then select "Ok" to set the changes and retry printing.
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