Many people do need technical support for their ID card printer, and hey, toll-free support is included with
every item we
sell at ID Wholesaler! Our Technical Support Team is just a phone call away and available Monday - Friday, from 7:45 a.m. - 4:30 p.m. CT: (800) 321-4405 x4.
New ID card printer owners can take advantage of our toll-free tech support when setting up their new machines or systems. Questions like "How do I set up my photo ID camera?" or "How do I select to have my duplex printer accept a two-sided ribbon?" can easily be answered by our resident team of knowledgeable professionals.
If you require more in-depth support, we can also arrange a training session with our highly trained Technical Support Team. A customized session can be tailored to your specific equipment and business needs.
ID Card Printer and/or Software Installation Assistance
- install the new printer and ID software
- test the equipment to ensure it's working properly
- print a test card or two
ID Card Production
- add a record, populate data fields, capture images, save records, and print a card
- search for records and filter selections for faster data access or batch printing
- back-up and recover a database
ID Card Printing
- install and remove printer ribbons, film, cards, and cleaning cartridges
- set the card orientation and image settings within the printer driver
- how to and when to clean and calibrate your printer
- what's covered under the warranty
ID Card Design
- how to add text and data fields to a card layout
- inserting images and graphics (e.g., employee photos, logos, etc.)
- creating template fields for image storage (e.g., signature, photograph, etc.)
- establish and configure barcodes or magnetic stripe fields
ID Software Database Management
- set up functionality, connect to internal databases and/or external data sources
- import data into the card software or your external source
Learn more about
software and hardware training.
For more information on technical support or training, please visit our
Technical Support page to chat live with us or call (800) 321-4405 x4. We're here to help!
