Get TrueSupport & TrueSupport Extended Printer Coverage
Capture peace of mind knowing you're well covered and you'll be well taken care of when it comes to your ID card printer investment. With TrueSupport, you'll receive comprehensive customer service and technical support that includes printer loaner coverage during the manufacturer warranty period, phone-based technical support with remote assistance, an annual one-hour training session, a compatible printer cleaning kit, and an annual printer check-up conducted remotely. When the time comes to upgrade to a new badge machine, you'll get a trade-in credit worth up to $300!
Our premium-level TrueSupport plans are the next tier of photo ID badge equipment protection available to complement our customer-centric Cares Support program already available to all customers. TrueSupport is a three-year coverage plan, with four- and five-year extensions available.
