One of the most common phone calls we receive from our customers pertains to troubleshooting and supporting their ID card software program. There are many benefits to selecting a one, two, or three-year Software Support Plan by ID Wholesaler, including:
- Total peace of mind – If software problems occur, priority help from our technicians is just a chat, email, or phone call away.
- End-to-end service – Instead of having to call a third party for support, our support plans offer you the convenience of a single point of contact for your software needs.
- Unlimited contact – Reach out to our knowledgeable Tech Support Team to answer all of your ID software questions and provide timely issue resolution.
- Guaranteed inquiry response time – When received during normal business hours, our technicians will get back to you with an initial diagnosis within 2 hours or less.
- Flexibility – Even if you purchased your ID card software elsewhere, our Software Support Plans will be able to assist you if it’s a software we offer on our website.
Common ID software problems may include:
- A saturated database
- Transferring software program from old to a new PC
- Problems opening a software program
- Issues with software crashing or failing upon launching
- Inability to print or integrate a photo or image
- Barcodes not reading properly
- Error messages or problems batch printing
|To learn more about the benefits of a Software Support Plan by ID Wholesaler or how to incorporate this coverage, call an ID Professional at (800) 321-4405 x2 or chat now. We’re standing by, ready to ask the right questions and understand your specific needs.|