
How to Keep Your Printer Under Warranty
Like any investment, the proper care and routine maintenance of your ID card printer will not only give you peace of mind, but it can also help ensure a long and fruitful life for your printer. Many of the ID card printers we sell at ID Wholesaler include a 1- to 3-year warranty that includes printhead replacement.
Think ahead and do the right thing
But how do you keep your printer under warranty, you ask? It's actually a lot easier than you might think. Yes: an ID card printer warranty comes with conditions. By taking these simple precautions, you'll not only keep your printer running in tip-top shape...you'll also make sure that it stays under warranty.
Put jewelry aside before changing printer ribbon
The printhead and other internal components of your printer can get scratched, scuffed, or damaged by the jewelry you wear. It's important that rings as well as jewelry that dangles (e.g., long necklaces, watches, bracelets, etc.) be removed before you change your printer's old ribbon with a fresh, new one or if you're simply performing routine printer maintenance. Damage caused by jewelry won’t be covered by the warranty, and the cost to replace the damaged parts would ultimately be your responsibility.
Clean your printer on a consistent basis
Did you know that printer manufacturers have card counters built into the machines that trigger a number of actions by the operator, including printer cleanings? Not performing regular cleanings as required by the manufacturer could put you at risk of voiding the warranty. This could result in you losing your claim for a replacement printhead. It's a smart idea to always clean your printer after every ribbon change.
Taking Your Warranty a Step Further
We also offer extended warranties at ID Wholesaler to ensure that your ID card program runs smoothly and reliably. These valuable plans include total parts and labor replacement, quick turn-around on printer repairs, toll-free technical support, and live chat support. It's good stuff. Contact an ID Professional today at (800) 321-4405 to get details!
