ID Wholesaler's in-house tech support team is here to ensure your ID equipment is always in excellent working condition. Whether you purchased your equipment from ID Wholesaler or not, our factory-trained technicians can help!
Unlike virtually all of our competitors, we employ our own technicians. Ask other ID product suppliers if they service their products. Odds are they don't. There are many benefits of an in-house tech support team, including:
- Only one phone number to call. There's no need to track down the manufacturer's contact information. There's just one number for you to know: (800) 321-4405 x4.
- Fast, efficient service. Many other retailers send equipment to the manufacturer for repair, resulting in a longer wait time. Oftentimes, we are able to service your equipment on the same day we receive it!
- Wide knowledge base. When you call tech support, we won't read from a script or scramble to look up your product specifications. Our team knows photo ID and has experience working with all of the top ID brands.
Our friendly team of ID card printer and software experts are standing by to help you with anything related to your card printing program - whether you simply have a question, need training, or require an ID card printer repair. Reach our team at
(800) 321-4405 x4 during the hours of 7:45am–4:30pm CT, Monday–Friday.
