The majority of our customers benefit greatly from a few hours of ID card software training and/or software support. Knowing the difference between the two options will not only guide you in the right direction, but it also help determine if you need both plans to ensure the success of your card issuance program.
Training
Software training will help guide you through the installation process and hit the ground running with your new ID system. When you order training, it is fully customizable and based on your specific interests and needs. Here’s a list of the most common items covered during one of our training sessions:
- Installation of new ID card software
- Adding text or data fields to your card design
- Configuring a barcode
- Encoding to a magnetic stripe
- Importing and exporting data from your ID card software
Software Support
ID card software support will provide you with the peace of mind knowing you have access to a highly-trained and dedicated resource. Our technicians are here to help you with any problems you may encounter with your software program. Common issues or problems they can quickly assist you with include:
- Transferring a software license from one PC to another
- Correcting a database that becomes inoperable or saturated
- Backing up, recovering, or transferring a database
- Printing or integrating photos and images
- Correcting barcodes that are not reading properly
Whether you’re in the market for a new ID card printer system or if you've already purchased your ID system, call an ID Professional at (800) 321-4405 for more information on our software training and support plans. We can help get you up to speed quickly and efficiently!