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Need expert assistance? Call us at (800) 717-8080 or CLICK TO CALL
Need expert assistance?
Call us at (800) 717-8080 or
CLICK TO CALL
Have Questions about Matica EDIsecure Card Printer Supplies? We Have Answers!
How Do I Know Which Supplies to Use in My Matica EDIsecure ID Card Printer?
There are two ways to find genuine Matica EDIsecure ribbons and supplies for your specific EDIsecure printer model.
- Use the EDIsecure Printer Supplies Finder at the top of this page to find any supply items that you EDIsecure ID card printer might need. Sselect the printer manufacturer, printer model, and supply type and you'll be on your way. Bookmark this tool for future ordering!
- Use the search bar at the top of the page to find your specific EDIsecure printer model (such as EDIsecure ZXP Series 3). Click on your printer and then see the "Related Products" tab for links to a number of supplies made for your printer.
If you have any difficulty finding your EDIsecure printer supplies, give an ID Professional a call!
Do I Really Need a Cleaning Kit?
Yes, a cleaning kit is very important! Dust may be small, but it can cause so much damage to your Matica EDIsecure card printer. If small particles of dust and debris accumulate inside your printer, it could cause spots or specks to appear on your printed cards. Worse yet, it can damage the printhead which can cost hundreds of dollars to replace.
EDIsecure recommends that you clean your printer after each ribbon change. With this, you'll extend the life of your printer, keep your card printing costs down, and protect your printer warranty.
An added bonus, EDIsecure printer cleaning kits are inexpensive! Most are just a couple dollars a cleaning.
What is TrueSupport Printer Coverage?
All Matica EDIsecure card printers come with up to a 3-year manufacturer warranty that covers parts and labor. With TrueSupport, you'll receive comprehensive customer service and technical support that includes printer loaner coverage during the manufacturer warranty period, phone-based technical support with remote assistance, an annual one-hour training session, a compatible printer cleaning kit, and an annual printer check-up conducted remotely. Our premium-level TrueSupport plans are the next tier of photo ID badge equipment protection available to complement our customer-centric Cares Support program already available to all customers. TrueSupport is a three-year coverage plan, with four- and five-year extensions available. For more information or to sign up, call us at (800) 321-4405, ext. 2 or chat live now.